Terms and Conditions of Service

1. Introduction and Agreement

Welcome to ShareMoments Canada. By accessing or using our platform and services, you agree to be bound by these Terms and Conditions. ShareMoments Canada Inc. provides digital memorial platforms, interactive walls, live streaming, and AI biographical tools for funeral homes and enterprise wellness benefit programs. Inquiries can be sent to <a class="text-primary hover:underline" href="mailto:info@sharemoments.ca">info@sharemoments.ca</a>.

2. Description of Services

• Digital Memorial Wall: online collaborative space for families and guests to share photos and condolence messages.
• Bulk ZIP Download: private download package containing all memories and images for the bereaved family.
• Live Streaming: secure, real-time video transmission for remote guests with ceremony room controls.
• AI Vision Moderation: automated safety screening to prevent improper content from reaching the public wall.
• AI Biographical Tribute: AI-assisted biographical drafting based on details supplied by family members.

3. Pricing, Currency, and Billing

All enterprise fees, subscriptions, and credit packages are priced and billed in Canadian Dollars (CAD).

• Canadian Sales Tax: applicable GST, HST, PST, or QST will be automatically assessed based on the province of purchase.
• Secure Payment Gateway: payments are securely processed through Stripe Canada with Level 1 PCI-DSS compliance.
• Instant Fulfillment: purchased license credits are credited immediately to the account upon successful checkout verification.

4. Content Rights and Permissions

Families and guests retain full intellectual ownership of all uploaded photographs and written tributes. You grant ShareMoments Canada a limited technical license solely to store, process, and display the memorial during the active term.

5. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario (and Quebec where applicable) and the federal laws of Canada applicable therein.